Privacy Policy

Look, we get it - nobody really reads these things

But honestly, we're not doing anything weird with your info. This isn't some massive corporation - we're architects based in Vancouver who just wanna design cool buildings and maybe grab your email so we can follow up on project inquiries.

What info we actually collect

When you reach out through our contact form or shoot us an email, we'll grab:

• Your name (pretty standard stuff)
• Email address - so we can actually respond to you
• Phone number if you share it
• Whatever details you tell us about your project
• Company info if it's a commercial gig

We also get some technical bits when you visit our site - IP addresses, browser type, pages you clicked on. That's mostly so we know if the website's actually working properly and where people are coming from.

How we use your information

We're pretty straightforward about this:

• Responding to your project inquiries - that's the main thing
• Scheduling consultations and site visits
• Sending project proposals and contracts
• Keeping in touch during active projects
• Occasionally sharing our portfolio updates or news (you can opt out anytime)
• Improving our website based on how people use it

Who sees your info

We don't sell your data - that's not our business model. We're architects, not data brokers. Here's who might see your information:

• Our team at Zirelven Forge Quint - obviously, since we're handling your project
• Our hosting provider and email service (they store the data but don't use it)
• Engineering consultants or contractors if you become a client and it's relevant to your project
• Legal folks if required by Canadian law or court orders

That's it. We're not sharing your details with random marketing companies or whatever.

Cookies and tracking stuff

Our website uses some basic cookies to function properly. We're talking essential stuff here - keeping your session active, remembering preferences. We might use analytics tools to see which pages get visited most, but it's aggregated data. We're not following you around the internet or anything creepy like that.

Your rights under Canadian privacy laws

Since we're operating in Canada, we follow PIPEDA (Personal Information Protection and Electronic Documents Act). You've got rights:

• Ask what info we have about you
• Request corrections if something's wrong
• Tell us to delete your data (unless we legally need to keep it)
• Opt out of marketing emails
• File a complaint with the Privacy Commissioner if you think we messed up

Just email us at info@zirelvenforgequint.info if you wanna exercise any of these rights. We'll handle it within 30 days, usually faster.

How we keep your data secure

We use industry-standard security measures - encrypted connections (that's the HTTPS you see), secure servers, password protection. Our team only accesses client info when needed for project work. Do we have some massive security fortress? No, we're a mid-sized architecture firm. But we take reasonable precautions and don't leave client data sitting around unprotected.

How long we keep your information

For active clients, we keep project-related info for the duration of the project plus seven years after completion - that's pretty standard in architecture for legal and liability reasons. If you inquired but didn't move forward with a project, we'll keep your contact details for about two years in case you change your mind, then delete it unless you've opted into our newsletter.

Third-party links

Our website might link to contractor sites, material suppliers, or our social media. Once you click away from our site, their privacy policies apply, not ours. We can't control what they do, so check their policies if you're concerned.

Changes to this policy

We might update this from time to time - usually when laws change or we adjust how we operate. We'll post the updated version here with a new date at the top. For major changes, we'll probably send an email to active clients.

Questions or concerns?

Seriously, if something in here bugs you or doesn't make sense, just reach out. We're real people and we'll explain it in plain language.